Cancellation Policy

Right of revocation for consumers:

The commodities are excluded from revocation because they are produced according to Customer’s specification or unambiguously tailor-made to match its personal requirements.

We will try to follow Customer’s design as exactly as possible, but some slight variations may still be found, as the production is completely manual. Therefore we shall not be accepting claims for small differences in the design reproduction.

You are welcome to consult with us regarding any issues with the cleaning and maintenance of the carpets .Claims for bad maintenance of the carpet will not be accepted.